Products / DJI / Mavic Series
OTG CARE REFRESH – DJI Mavic Air2 (HK)
HKD $ 599.00
Out of stock

「OTG OnTheGo Limited 創動樂有限公司」提供「MAVIC AIR 2 Care Refresh 隨心換」 一年全面保障計劃,毋須為意外而擔憂。
成功進行綁定後,您將獲得一年兩次* 保修服務,並獲贈貼心意外保障,無懼因入水或掉落等意外所引起之損壞。

購買時,請留意購買之MAVIC AIR 2 激活時間及MAVIC AIR 2 是否由 OTG 供應

購買前必需注意產品需滿足以下任一條件: 
* MAVIC AIR 2 全新未激活  ( 僅限由 OTG 所供應之 MAVIC AIR 2 )
* 已激活及啟用之 MAVIC AIR 2,但激活時間未超過 48 小時及並無任何損壞( 僅限由 OTG 所供應之 MAVIC AIR 2 )。
* 如顧客於MAVIC AIR 2激活後 48 小時內仍未能成功登記,將無法進行登記及無法享有「MAVIC AIR 2 Care Refresh 隨心換」服務,客戶需自行承擔引致之損失、費用責任。OTG 不會因此而進行任何換貨或退款事宜,敬請留意。
* OTG 確認收到款項及送貨訂單會有時間差異,顧客於購買前必需細閱以上條款留意 MAVIC AIR 2 激活時間及注意事項,確認訂單時即同意以上條款及承擔風險。

※ 行使「MAVIC AIR 2 Care Refresh 隨心換」置換權利時部件必需包含無人機機身整體、雲台相機、槳葉四件和電池一件。

※ 由於貨期不穏定,置換機提供之具體更換服務時間均由OTG 客戶服務中心提供為準

※ 網上購買OTG CARE,只限星期一至五 11:00 – 16:30內供應,星期六/ 日及公眾假期無法提供,敬希見諒。

以上時段,客戶可向OTG經銷商查詢選購。

***如希望以電郵方式收取激活碼,購買時請勾選自取***

OTG OnTheGo Limited offering you MAVIC AIR 2 Care Refresh – a comprehensive and reliable service plan that allowing you to enjoy your DJI product with greater peace of mind wherever you go.
Once MAVIC AIR 2 Care Refresh is bound to your drone, two replacement units will be provided in one year for accidents, such as water damage or collision, letting you fly with peace of mind.

Before your purchase, please:

  • Ensure your MAVIC AIR 2 is supplied by OTG
  • Read the terms and conditions. By purchasing the Care Refresh, you acknowledge that you have read, understood, and agreed to the terms
  • Make sure your MAVIC AIR 2 meets one of the following criteria:
  • Brand new and un-activated product (valid for the product that supplied by OTG only)
  • MAVIC AIR 2 that activated within the last 48 hours and without any damage (valid for the product that supplied by OTG only)

==========================================================================

Please read the terms and conditions, by purchasing MAVIC AIR 2 are Refresh, you acknowledge that you have read, understood, and agreed to these terms:

  • Please bind MAVIC AIR 2 Care Refresh to the drone within 48 hours once your MAVIC AIR 2 is activated, otherwise you will not be able to enjoy the service of MAVIC AIR 2 Care Refresh. Any loss or charges caused is not under the liability of OTG, return or refund will not be allowed.
  • It takes time to deliver your order after payment is confirmed, please make sure there is sufficient time to bind the MAVIC AIR 2 Care Refresh.

*When applying MAVIC AIR 2 Care Refresh service, the aircraft (full body), gimbal, camera, propellers, and battery (1 pc) must be provided
*Replacement available time will be depending on shipment schedule

*OTG Care will be available from Mondays to Fridays 11:00 -16:30 only, supply will be suspended on weekends and public holidays

You may buy the care from our authorized resellers out of the above time slot

*If you would like us to send you the activation code by email, please select ‘self-pick-up’ when you place an order.

Edited Date: 30/10/2020

「MAVIC AIR 2 Care Refresh 隨心換」

「OTG OnTheGo Limited 創動樂有限公司」提供「MAVIC AIR 2 Care Refresh 隨心換」 一年全面保障計劃,毋須為意外而擔憂。
成功進行綁定後,您將獲得一年兩次* 保修服務,並獲贈貼心意外保障,無懼因入水或掉落等意外所引起之損壞。

OTG OnTheGo Limited offering you MAVIC AIR 2 Care Refresh – a comprehensive and reliable service plan that allowing you to enjoy your DJI product with greater peace of mind wherever you go.
Once MAVIC AIR 2 Care Refresh is bound to your drone, two replacement units will be provided in one year for accidents, such as water damage or collision, letting you fly with peace of mind.
Please read the terms and conditions, by purchasing MAVIC AIR 2 Care Refresh, you acknowledge that you have read, understood, and agreed to these terms.

符合以下條件的MAVIC AIR 2,均可登入及啟動您的 「MAVIC AIR 2 Care Refresh 隨心換」服務:

1.) 全新未啟用的 MAVIC AIR 2  (僅限由 OTG 所供應之 MAVIC AIR 2 )。

2.) 已激活及啟用之 MAVIC AIR 2,但激活時間未超過 48 小時及並無任何損壞。

* 「MAVIC AIR 2 Care Refresh 隨心換」可提供一年兩次置換服務,服務費 – 第一次置換費 HKD $569 ,第二次置換費 HKD $669,便可置換得符合出廠標準的全新或與全新產品具有相同性能與可靠性的產品。

If your MAVIC AIR 2 meets one of the following criteria, you may scan the QR Code provided below and activate MAVIC AIR 2 Care Refresh service:

  1. Brand new and un-activated product (valid for the product that supplied by OTG only)
  2. MAVIC AIR 2 that activated within the last 48 hours and without any damage (valid for the product that supplied by OTG only)

* MAVIC AIR 2 Care Refresh service provides you with two replacement units within one year. There will be a charge of HKD$569 for the first replacement, and HKD$669 for the second one. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.

 

行使「MAVIC AIR 2 Care Refresh 隨心換」置換權利時部件必需包含無人機機身整體、雲台相機、槳葉和電池一件。
※ When applying MAVIC AIR 2 Care Refresh service, the aircraft (full body), gimbal, camera, propellers, and battery (1 pc) must be provided

※ 由於貨期不穏定,置換機提供之具體更換服務時間均由OTG 客戶服務中心提供為準
※ Replacement available time will be depending on shipment schedule and provide by OTG

=================================================================================================

 以下是「MAVIC AIR 2 Care Refresh 隨心換」意外損壞置換具體服務條款內容,請細閱及注意︰

Please read the below terms and conditions of MAVIC AIR 2 Care Refresh service, by purchasing MAVIC AIR 2 Care Refresh, you acknowledge that you have read, understood, and agreed to these terms:

※ 只適用於您已經成功購買了 “由 OTG 供應之 MAVIC AIR 2” 而該MAVIC AIR 2 於激活前並無任何損壞。
※ Valid for MAVIC AIR 2 that purchased from authorized resellers of OTG only, and the drone has no damage before activation

※ 為確保您能正常享有售後服務權益,您的「MAVIC AIR 2 Care Refresh 隨心換」服務只適用於 OTG 所供應的MAVIC AIR 2。
※ 此服務僅透過 OTG 或 OTG 經銷商購買,由 OTG 供應之 MAVIC AIR 2 產品綁定,並只限香港地區使用。
※ The MAVIC AIR 2 Care Refresh is available for sale at OTG or authorized resellers of OTG, it must be bound to MAVIC AIR 2 that supplied by OTG, and valid in Hong Kong only.

※ 行使「MAVIC AIR 2 Care Refresh 隨心換」置換權利時部件必需包含機身、雲台相機、槳葉和電池。
※ When applying MAVIC AIR 2 Care Refresh service, the aircraft, gimbal, camera, propellers, and battery must be provided

※ 顧客如將此「MAVIC AIR 2 Care Refresh 隨心換」登記在非 OTG 供應之 MAVIC AIR 2,日後並不會得到「MAVIC AIR 2 Care Refresh 隨心換」任何保障,客戶須自行承擔因此而引致之所有費用。
※ The replacement service will not be provided if this MAVIC AIR 2 Care Refresh is used to MAVIC AIR 2 that NOT supplied by OTG, it is the customer’s liability to bear any loss or charges caused.

※ 如顧客於MAVIC AIR 2 激活後 48 小時內仍未能成功登記,將無法進行登記及享有 「MAVIC AIR 2 Care Refresh 隨心換」 服務,客戶需自行承擔引致之損失、費用責任。OTG 不會因此而進行任何換貨或退款事宜,敬請留意。
※ Please bind MAVIC AIR 2 Care Refresh to the drone within 48 hours once your MAVIC AIR 2 is activated, otherwise you will not be able to enjoy the service of MAVIC AIR 2 Care Refresh. Any loss or charges caused is not under the liability of OTG, return or refund will not be allowed.

※ 如有任何產品版本、序號或登入相關問題,敬請先與 OTG 客戶服務聯絡,並請提供所擁有之MAVIC AIR 2機身編號 (S/N) 及購買發票以作查証。
※ If there is any question regarding login, version, or serial number of the product, please feel free to contact our service team. Kindly provide us with the serial number and proof of purchase of your MAVIC AIR 2 when you contact us.

※ 置換服務保障的置換次數為2次。當您的置換服務使用次數已達到2次,即視為OTG OnTheGo Limited 已經完全履行「MAVIC AIR 2 Care Refresh 隨心換」服務協議約定的義務,置換服務即告終止。
※ MAVIC AIR 2 Care Refresh includes two replacements. If you claim for replacement of your product twice, OTG shall be considered to have fully executed the MAVIC AIR 2 Care Refresh service. The MAVIC AIR 2 Care Refresh service will then be terminated.

※  由於貨期不穏定,置換機提供之具體更換服務時間均由OTG 客戶服務中心提供為準
※ Replacement available time will be depending on shipment schedule and provide by OTG

※ OTG 確認收到款項及送貨訂單會有時間差異,顧客於購買前必需細閱以上條款,留意MAVIC AIR 2 激活時間等注意事項,確認訂單時即同意以上條款及承擔風險。
※ It takes time to deliver your order after payment is confirmed, please make sure there is sufficient time to bind the MAVIC AIR 2 Care Refresh.

 

不在置換服務保障範圍內的場景:
MAVIC AIR 2 Care Refresh does not cover the following:

1) 置換申請日期超出置換服務有效期;
1.) The date when you apply for the replacement is not within the period of validity of your replacement service.

2) 超出置換服務保障的置換次數;
2) The replacement times have been used up.

3) 部件置換保障範圍以外的產品部件;
3) The part is not covered by the replacement service.

4) 非由OTG 供應之MAVIC AIR 2 或與非DJI 大疆認證的第三方零配件、軟件等同時使用導致的產品損壞;
4) MAVIC AIR 2 that not supplied by OTG or damage caused by using your DJI product together with a non-DJI product or third-party accessory/software that is not authorized by DJI.

5) 產品保障範圍內的置換部件部分或全部遺失;
5) Some or all of the parts that are covered by the replacement service are lost.

6) 產品保障範圍內的置換部件被盜、被搶、被丟棄;
6) Some or all of the parts that are covered by the replacement service have been stolen, looted, or discarded.

7) 在不適航情形下的飛行所造成的損壞;
7) Damage caused by flights in unsuitable conditions.

8) 人為故意行為造成的產品損壞;
8) The product is damaged deliberately.

9) 因自然災害、戰爭、軍事行動、暴動、政變、謀反恐怖活動等所致的產品損壞;
9) The product is damaged directly or indirectly by natural disaster, war, military action, riot, coup, treason, terrorist activities, etc.

10) 提高、改善產品技術標準、使用性能所需要的額外部分;
10) Technical enhancements or performance improvements for your product provided at an extra fee.

11) 進行的個人改裝導致的產品損壞;
11) Damage caused by modifications.

※ 如對以上條款有任何疑問,請向 DJI 香港獨家總代理「OTG OnTheGo Limited 創動樂有限公司」查詢,查詢電話:+852 3700-5700。
※ Should you have any questions, please contact OTG OnTheGo Limited, the exclusive distributor of DJI in Hong Kong, via tel: +852 3700-5700.

如要綁定「MAVIC AIR 2 Care Refresh 隨心換」服務,請到 http://support.dji.com/care/active

If you would like to bind the MAVIC AIR 2  Care Refresh service, please visit http://support.dji.com/care/active

 

簡易教學: 

登入資訊
啟動碼︰ XXXXXXXXXXXXXXXX ( 登記時請於下圖步驟 2 輸入此啟動碼 )
啟動碼序號︰ DXX-XXXXXX-XXXXXXX

OTG 客戶服務中心地址︰香港九龍荔枝角永康街 63 號 Global Gateway Tower 8 樓 802 室 (荔枝角地鐵站 B1 出口)
營業時間 ︰星期一至五:上午10:00至下午5:00 | 星期六、日及公眾假期:休息
查詢熱線︰+852 3700-5700
查詢電郵︰ info@OTG.com.hk

OTG OnTheGo Limited 創動樂有限公司保留最終決定及解釋權。


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「MAVIC AIR 2 Care Refresh 隨心換」

「OTG OnTheGo Limited 創動樂有限公司」提供「MAVIC AIR 2 Care Refresh 隨心換」 一年全面保障計劃,毋須為意外而擔憂。
成功進行綁定後,您將獲得一年兩次* 保修服務,並獲贈貼心意外保障,無懼因入水或掉落等意外所引起之損壞。

OTG OnTheGo Limited offering you MAVIC AIR 2 Care Refresh – a comprehensive and reliable service plan that allowing you to enjoy your DJI product with greater peace of mind wherever you go.
Once MAVIC AIR 2 Care Refresh is bound to your drone, two replacement units will be provided in one year for accidents, such as water damage or collision, letting you fly with peace of mind.
Please read the terms and conditions, by purchasing MAVIC AIR 2 Care Refresh, you acknowledge that you have read, understood, and agreed to these terms.

符合以下條件的MAVIC AIR 2,均可登入及啟動您的 「MAVIC AIR 2 Care Refresh 隨心換」服務:

1.) 全新未啟用的 MAVIC AIR 2  (僅限由 OTG 所供應之 MAVIC AIR 2 )。

2.) 已激活及啟用之 MAVIC AIR 2,但激活時間未超過 48 小時及並無任何損壞。

* 「MAVIC AIR 2 Care Refresh 隨心換」可提供一年兩次置換服務,服務費 – 第一次置換費 HKD $569 ,第二次置換費 HKD $669,便可置換得符合出廠標準的全新或與全新產品具有相同性能與可靠性的產品。

If your MAVIC AIR 2 meets one of the following criteria, you may scan the QR Code provided below and activate MAVIC AIR 2 Care Refresh service:

  1. Brand new and un-activated product (valid for the product that supplied by OTG only)
  2. MAVIC AIR 2 that activated within the last 48 hours and without any damage (valid for the product that supplied by OTG only)

* MAVIC AIR 2 Care Refresh service provides you with two replacement units within one year. There will be a charge of HKD$569 for the first replacement, and HKD$669 for the second one. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.

 

行使「MAVIC AIR 2 Care Refresh 隨心換」置換權利時部件必需包含無人機機身整體、雲台相機、槳葉和電池一件。
※ When applying MAVIC AIR 2 Care Refresh service, the aircraft (full body), gimbal, camera, propellers, and battery (1 pc) must be provided

※ 由於貨期不穏定,置換機提供之具體更換服務時間均由OTG 客戶服務中心提供為準
※ Replacement available time will be depending on shipment schedule and provide by OTG

=================================================================================================

 以下是「MAVIC AIR 2 Care Refresh 隨心換」意外損壞置換具體服務條款內容,請細閱及注意︰

Please read the below terms and conditions of MAVIC AIR 2 Care Refresh service, by purchasing MAVIC AIR 2 Care Refresh, you acknowledge that you have read, understood, and agreed to these terms:

※ 只適用於您已經成功購買了 “由 OTG 供應之 MAVIC AIR 2” 而該MAVIC AIR 2 於激活前並無任何損壞。
※ Valid for MAVIC AIR 2 that purchased from authorized resellers of OTG only, and the drone has no damage before activation

※ 為確保您能正常享有售後服務權益,您的「MAVIC AIR 2 Care Refresh 隨心換」服務只適用於 OTG 所供應的MAVIC AIR 2。
※ 此服務僅透過 OTG 或 OTG 經銷商購買,由 OTG 供應之 MAVIC AIR 2 產品綁定,並只限香港地區使用。
※ The MAVIC AIR 2 Care Refresh is available for sale at OTG or authorized resellers of OTG, it must be bound to MAVIC AIR 2 that supplied by OTG, and valid in Hong Kong only.

※ 行使「MAVIC AIR 2 Care Refresh 隨心換」置換權利時部件必需包含機身、雲台相機、槳葉和電池。
※ When applying MAVIC AIR 2 Care Refresh service, the aircraft, gimbal, camera, propellers, and battery must be provided

※ 顧客如將此「MAVIC AIR 2 Care Refresh 隨心換」登記在非 OTG 供應之 MAVIC AIR 2,日後並不會得到「MAVIC AIR 2 Care Refresh 隨心換」任何保障,客戶須自行承擔因此而引致之所有費用。
※ The replacement service will not be provided if this MAVIC AIR 2 Care Refresh is used to MAVIC AIR 2 that NOT supplied by OTG, it is the customer’s liability to bear any loss or charges caused.

※ 如顧客於MAVIC AIR 2 激活後 48 小時內仍未能成功登記,將無法進行登記及享有 「MAVIC AIR 2 Care Refresh 隨心換」 服務,客戶需自行承擔引致之損失、費用責任。OTG 不會因此而進行任何換貨或退款事宜,敬請留意。
※ Please bind MAVIC AIR 2 Care Refresh to the drone within 48 hours once your MAVIC AIR 2 is activated, otherwise you will not be able to enjoy the service of MAVIC AIR 2 Care Refresh. Any loss or charges caused is not under the liability of OTG, return or refund will not be allowed.

※ 如有任何產品版本、序號或登入相關問題,敬請先與 OTG 客戶服務聯絡,並請提供所擁有之MAVIC AIR 2機身編號 (S/N) 及購買發票以作查証。
※ If there is any question regarding login, version, or serial number of the product, please feel free to contact our service team. Kindly provide us with the serial number and proof of purchase of your MAVIC AIR 2 when you contact us.

※ 置換服務保障的置換次數為2次。當您的置換服務使用次數已達到2次,即視為OTG OnTheGo Limited 已經完全履行「MAVIC AIR 2 Care Refresh 隨心換」服務協議約定的義務,置換服務即告終止。
※ MAVIC AIR 2 Care Refresh includes two replacements. If you claim for replacement of your product twice, OTG shall be considered to have fully executed the MAVIC AIR 2 Care Refresh service. The MAVIC AIR 2 Care Refresh service will then be terminated.

※  由於貨期不穏定,置換機提供之具體更換服務時間均由OTG 客戶服務中心提供為準
※ Replacement available time will be depending on shipment schedule and provide by OTG

※ OTG 確認收到款項及送貨訂單會有時間差異,顧客於購買前必需細閱以上條款,留意MAVIC AIR 2 激活時間等注意事項,確認訂單時即同意以上條款及承擔風險。
※ It takes time to deliver your order after payment is confirmed, please make sure there is sufficient time to bind the MAVIC AIR 2 Care Refresh.

 

不在置換服務保障範圍內的場景:
MAVIC AIR 2 Care Refresh does not cover the following:

1) 置換申請日期超出置換服務有效期;
1.) The date when you apply for the replacement is not within the period of validity of your replacement service.

2) 超出置換服務保障的置換次數;
2) The replacement times have been used up.

3) 部件置換保障範圍以外的產品部件;
3) The part is not covered by the replacement service.

4) 非由OTG 供應之MAVIC AIR 2 或與非DJI 大疆認證的第三方零配件、軟件等同時使用導致的產品損壞;
4) MAVIC AIR 2 that not supplied by OTG or damage caused by using your DJI product together with a non-DJI product or third-party accessory/software that is not authorized by DJI.

5) 產品保障範圍內的置換部件部分或全部遺失;
5) Some or all of the parts that are covered by the replacement service are lost.

6) 產品保障範圍內的置換部件被盜、被搶、被丟棄;
6) Some or all of the parts that are covered by the replacement service have been stolen, looted, or discarded.

7) 在不適航情形下的飛行所造成的損壞;
7) Damage caused by flights in unsuitable conditions.

8) 人為故意行為造成的產品損壞;
8) The product is damaged deliberately.

9) 因自然災害、戰爭、軍事行動、暴動、政變、謀反恐怖活動等所致的產品損壞;
9) The product is damaged directly or indirectly by natural disaster, war, military action, riot, coup, treason, terrorist activities, etc.

10) 提高、改善產品技術標準、使用性能所需要的額外部分;
10) Technical enhancements or performance improvements for your product provided at an extra fee.

11) 進行的個人改裝導致的產品損壞;
11) Damage caused by modifications.

※ 如對以上條款有任何疑問,請向 DJI 香港獨家總代理「OTG OnTheGo Limited 創動樂有限公司」查詢,查詢電話:+852 3700-5700。
※ Should you have any questions, please contact OTG OnTheGo Limited, the exclusive distributor of DJI in Hong Kong, via tel: +852 3700-5700.

如要綁定「MAVIC AIR 2 Care Refresh 隨心換」服務,請到 http://support.dji.com/care/active

If you would like to bind the MAVIC AIR 2  Care Refresh service, please visit http://support.dji.com/care/active

 

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